News & Events

How to Book Online

** Please use Google Chrome when following these instructions (Internet Explorer is NOT supported) **

 

CREATE AN ACCOUNT

Go to our SignUp page to create your account. Enter your details and click Sign Up.

Welcome to your new account. The Price list page will be displayed. See below for next steps.

 

ADDING FAMILY MEMBERS

If you want to add Family members to your account you should do this before buying any passes.

  • Go to View Profile (if you have an iPhone you need to rotate the screen to landscape to view the options)
  • Click on Family
  • Click Add New Member
  • Enter as many family members as you like.

**Names entered must use letters only (fadas on Irish names are not recognised on the system)**

 

PASSES

BUYING A PASS

You can only buy passes on the Pricelist page (click on Back to Website from your Profile)

There are SINGLE and MULTI Swim Passes available. You can click on View Details to find out more about the Pass.

  • Click on Book
  • Enter the date to start the pass
  • Select who Booking for – Only Myself OR Myself & Others
  • Click Next
  • Select the name of the person who will use the pass (you can Add New Family Members if needed)
    • For Single Passes select the name of the person that will be using it.
    • For Multi Passes make sure its under the account holders name so all family members can be booked in.
  • You need to answer the Health Questionnaire for that person

If you answer YES, please DO NOT attend the swimming pool as it may pose a threat to the health of others

  • Click Next
  • You can Review the purchase details here
  • Tick box to accept T&Cs
  • Click on Total
  • Enter in your card details to process the payment

Your card details will be saved to your account for future pass purchases. To review or edit them go to View Profile – Account – Payment Source

You will receive a confirmation email for this purchase

 

Swimming Lesson Passes

We are running swimming lessons in August for 4 different levels. You just need to buy the pass for the lesson you want – ensure you select your child’s name, then they will be automatically booked in. Places are limited and more lessons may be available if there is enough demand for them. Contact us if you have any questions. See Pricelist page for more details on the 4 different levels

 

REVIEW PASSES

  • Go to View Profile
  • Click on Subscriptions
  • Select the name of the family member to see their pass(es) and credit balance
  • You can click on Book Session from here.

 

SESSIONS

BOOKING A SESSION

Once the payment has been processed you will have the option to Book Session or go to My Profile.

  • Click on Book Session
  • The name of the Attendee will be at the top – If using a MultiPass under the account holder’s name you will have the option to add more people to the new booking.
  • The list of Swim Session Times will be displayed
  • Click Select Sessions to see the available dates for the swim session
  • Select the date(s) – if you have a Multi Swim Pass you can select multiple dates across multiple sessions
  • The number of credit(s) required and the remaining balance of credit(s) will be at the bottom of the page
  • Click on Book to confirm the booking(s)
  • Click on Go to My Profile to review your booking(s). You can make new bookings from here.

You will receive a confirmation email for this booking(s)

 

REVIEW BOOKING(S)

  • Go to View Profile
  • My Schedule will be displayed – Upcoming Bookings or Past Bookings
  • Select the name of the family member to see their bookings
  • Click on Details to see more about the booking
  • Click on Cancel Booking and a credit will automatically be refunded to the Pass if cancelled more than an hour prior to the session start time.

**If a credit was not refunded please contact us**